Clean
& Safe

Making Downtown a better place for all

DDI’s Clean & Safe teams work every day to keep Downtown Dallas a vibrant and welcoming place for residents, workers, and visitors alike. Our teams handle litter removal, graffiti cleanup, public safety patrols, and homeless outreach, while also offering visitor assistance.

For DDI Security or Clean Team, call 214.741.1151.

Clean Team

One of the ways DDI works daily to improve the quality of life for everyone in Downtown Dallas is to provide a team of professionals who keep our streets maintained to the highest standard.

Programs

  • Mowing and weed removal
  • Tree planting, pruning, and fertilization
  • Tree well repairs and maintenance
  • High-pressure sidewalk washing
  • Bench and bike rack repair and cleaning
  • Trash container repairs and replacements

689K+

Gallons of Trash Removed

1M+

Square feet of streets power washed

2,700+

Instances of graffiti and stickers removed

47,093

Instance of waste pickup

Public Safety

DDI’s Public Safety Team works every day to improve the quality of life for workers, visitors, and residents alike in order to ensure Downtown remains one of the safest areas in our city.

Programs

  • 45 Security Officers dedicated to Downtown
  • Downtown Dallas See Say App
  • Downtown camera system
  • Ordinance enhancement and enforcement advocacy
  • Public safety equipment

277

Off-duty police patrols

32,447

Quality of life violations addressed

8,708

See Say app alerts

49,588

Total security reports

Homeless Outreach

DDI’s Homeless Outreach Team works to positively impact the lives of individuals experiencing homelessness through meaningful engagements and referrals.

Programs

  • Homeward Bound: reuniting people with family or support systems by purchasing a bus ticket
  • Dallas PD Partnership: Dallas PD officers assigned to the DDI Outreach Team

1,437

Engagements

474

People assisted with secure housing or counseling services

359

Homeward bounds

257

Housed with Street-to-Home initiative to date

Ambassadors

DDI’s Downtown Ambassadors team exists to help residents, workers, and visitors discover the best restaurants, events, entertainment and more in Downtown.

300+

Unique events hosted every year

310+

Activations

97,000+

Event attendees

1.7M+

Annual visitors to Downtown parks

See sayapp.

This free app lets you safely and securely communicate with Downtown Security, Homeless Outreach, and Clean Team to anonymously report non-emergency issues.

Join our team

For employment opportunities, visit the Join Our Team page for current openings or contact our People Operations Department.

Learn More vo@downtowndallas.com