Rental and Mortgage Payment Assistance 

Based on the volume of applications submitted, The City of Dallas Rental and Mortgage Assistance program has reached capacity for the amount of funds available.  For a list of resources available through other agencies, please visit or call 211. 

Utility Payment Assistance 

Dallas Water Utilities has suspended water service disconnections until further notice.  Customers who are financially impacted by COVID-19 should contact Water Customer Service at (214) 651-1441 to make payment arrangements. 



Photo Credits Thomas Garza